How to Write Articles on Customer Service For Businesses

There is so much business advice that you can give small businessmen, entrepreneurs, and corporate executives. There are so many things to know and so many components to running a business. And they all have to come together or it won’t work.

If businesses can’t turn a profit, they will go at a business, and another business will take their place; that is the evolution of the free market. That’s how it works, and those of the rules; but let me tell you about another rule; a rule of thumb which I use to tell all my franchisees before I retired from my franchising company.

If You Fail to Give Good Customer Service; Your Competition Will.”

In fact, you can count on it. I’m not sure where I picked up that quote up along the way in my business reading, but it stuck with me because it’s true. And because I believe in that so much, over the last two years I have written well over 100 articles on customer service for both small and large businesses.

You cannot trick a customer into thinking you are giving them good customer service, because customer service is in the mind of the consumer, not what you dictate it to be. In fact, the customer is free to choose, they can choose your products and services or your competition. If you fail to give them good service you’ve made a choice as well.

Basically; you just put on the sign on the door saying; “We don’t welcome you, take your business somewhere else.” And they will. It’s as simple as that. I hope if you’re an online article author and you provide content on customer service that you will consider this and explain the harsh reality to those businesses that think they can get by with shoddy service. Please consider all this.

Limousine Transportation Services For Business

This could be for clients, or it could be for taking employees out on the town. Either way, finding a decent limousine service is vital, though it isn’t always going to be easy. The question you might have right now however is what you can do to find a decent limousine service for business, and what types of services they should offer.

First of all you want to make sure you are hiring a company that has a decent sized fleet. The typical agency should have a fleet of about sixty, and any less simply would not be acceptable. That being the case, always look over the fleet and see what types of vehicles they have on hand.

A good company will normally keep several different vehicles on hand. For instance there could be limousines, but there are those who would rather employ the use of vans. No matter what type of vehicle is being used however, there are still a few things that need to be established. One of these things of course is the level of amenities provided with the vehicles. Believe it or not, this can make a huge difference, particularly if you are trying to impress a client.

Some amenities that should always be included regardless would be cellular phones, credit card readers, internet terminals, etc. These are things that are necessary for business, but then again there are a few things that would only exist for pleasure. For instance there are some limousines that feature a minibar for parties, and in some cases there are built-in video games.

Keep in mind that accessories aren’t everything. Sometimes there is a need for security, and this is exactly why you need a company that can provide it. This doesn’t just mean locking doors of course, it means security personnel that can fend of virtually any threat. A good limousine company will normally employ an external security force that will be able to assess your situation and give you a quote based on the risk.

Hiring a good limousine service is never going to be easy but it will be well worth it if you can pull it off. Not only will you have a decent ride for now, you will also have a company that you can hire in the future without needing to look online or in the phone book. Keeping this in mind will serve your business quite well and allow you to ride in style whether you’re going out on the town, making an impression, or just getting from point A to point B. It’s only a matter of time before you get the transportation you need at a price you can afford.

Reasons To Use An SMS Online Service For Your Business

As the owner of a business saving money is crucial in these current economic times if you want to see yours thrive. One way that this can be achieved is of course through using a SMS online service.

Many businesses (large and small) today are using such services as it enables them to send and receive messages to anyone anywhere in the world. When someone chooses to use these services they are supplied with not only their own personal account but also one for their business. When it comes to sending out messages they are able either to send out just one to a particular individual or they can send out the same one to several different people or businesses if they wish.

The number of businesses that now use an SMS online service has substantially grown in recent years. Not only do they use them for being able to network with other businesses and their customers but also with their own employees and all for a lot less money.

So what reasons can we provide you with to use such a service for your business? Below we take a look at just some of the reasons for using an SMS online service.

Reason 1 – Easy To Use & Affordable

The great thing about using a service such as this is that you won’t have to worry about installing any type of software on to your computer. You simply sign up to the service you want. Once your account is set up you can now start adding contacts to your address book and then begin send messages to any of them.

Along with you not being charged for setting up your account, you won’t be charged any fees to maintain it or implement it. However they will charge you a fee for sending the messages but this is considerably less than what you would be charged by your mobile phone service provider to send one in the conventional manner.

Most of these SMS online services will require payment on a monthly basis, but they will provide you with a complete breakdown of who messages where sent to and when. However if you want you may want to consider using a service where they offer pre-purchase packs so you know exactly how much you have to spend that month on such communications.

Reason 2 – Keep Track Of What You Are Sending Out

When you use an SMS online service they will provide you with a status report regarding the delivery of any messages you send through them. So you will not only be able to ensure that exactly the right people have received the message but also you will know exactly when it was received. In most cases as you work your way through these reports you will notice that the message was sent and received by the recipients in a matter of seconds.

Furthermore when you use an SMS online service they actually keep hold of any messages sent for a period of 45 days after sent. So you can actually look back at what was sent in any given month.